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Frequently Asked Questions

FAQ  -  If you can not find an answer to your question below, contact us with your enquiry.




How do the Arctic Heat products work?

Arctic Heat Products contain a special, non-toxic, completely biodegradable viscose gel that absorbs water. Importantly, this gel retains it's temperature fpr long periods. University tests indicate that the gel keeps it's temperature for up to 3 times longer than similar products.

With Arctic Heat you can have the product at whatever temperature you desire.

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What can the products be used for?

Depending on the specific product, Arctic Heat products can be used for a variety of reasons. Arctic Heat vests can be used for both cooling and warming! They are a great benefit for improving athletic performance, increasing productivity in the workplace, assisting in the quality of life of people with medical conditions affected by heat and reducing the dangers of heat stress.

Arctic Heat products can be used for muscle strains, tears or pain that require the application of a cold or hot pack.

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Do the cooling vests give the user a performance advantage?

Many researchers have documented the use of cooling vests in conserving fluid, which would have otherwise been lost in sweat. Increasing the temperature gradient between the users core temperature and their skin temperature has the effect of reducing sweating - this then delays the onset of dehydration and performance decrement.

Of course, the better the cooling product retains the cold, greater the benefit for the user. With Arctic Heat's scientifically proven properties users can maximise the cooling advantages.

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How long will the product stay at the temperature I want?

How long Arctic Heat products stay at the temperature obtained depends on a variety of factors. The 2 biggest variants are body temperature and the outside temperature. The gel inside the product has the ability to hold the exact temperature that it is introduced to for a substantial period of time.

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Exactly how do I make the product work?

Arctic Heat products are simple and easy to use.

Click here for full use and care instructions.

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How much do they cost?

Arctic Heat Products vary according to the product required. Arctic Heat Products Pty Ltd are very competitively priced and provide great value for money. *See shop for prices

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Are Arctic Heat products guaranteed?

Yes. All products are guaranteed for top quality and performance with an assurance of company support for complete satisfaction. Products that are used outside the provided guidelines may not be covered by our guarantee.

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How long will they last?

Arctic Heat Products will last for years if properly maintained. Store in a well-ventilated room when the product is wet. Once the product is completely dry it can be folded and packed away.

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What do I have to do to clean/care for my Arctic Heat product?

It's easy to care for Arctic Heat Products. Simply hand wash in warm soapy water for 1 minute when needed, gently squeeze and hang to drip dry. Make sure the gel surfaces don't touch when wet.

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What do I have to do to get the jacketcool/warm?

Simply place in water at the required temperature for 2-3 minutes and towel dry. Placing the product in a refrigerator or freezer for a short period will lower the temperature further.
Click here for ice pack, cool pack, warm/hot pack

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Why do Arctic Heat products work so well?

After 4 years of research and development, Arctic Heat have designed an easy to use product that can be hot, warm, cool, cold or ice!

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Would they help my arthritis?

Arctic Heat Products have been trailed and approved by the Arthritis Society of Australia. Arthritis sufferers will know that heating the affected area increases blood flow and assists mobility. With a proven ability to retain heat longer, and being so simple to use, Arctic Heat Products can make a significant difference.

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Would they help my child's eczema?

Arctic Heat Products have been extensively trailed at the Royal Children's Hospital in Melbourne. Reducing the heat of the skin is central to reducing the itching of the skin.

"The Dermatology Department are extremely impressed with the results we have seen so far…the children's living standards haveimproved dramatically," Dermatology Department, Royal Children's Hospital.

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Why should I buy Arctic Heat Products?

Practical and easy to use, delivering maximum benefits.

Arctic Heat Products have been scientifically proven to be the best cooling product when tested against competitor products. Being so easy to use means that Arctic Heat Products can benefit you without the hassle that is required by other cooling products.